NovaThreadz is your go-to destination for trendy, affordable fashion. We offer a curated selection of stylish clothing, accessories, and more for fashion-forward individuals who want to express themselves boldly and confidently.
Where do you ship?
We currently ship domestically within United State and internationally to selected countries. You can check shipping availability at checkout by entering your address.
How long does shipping take?
Standard Shipping: 5–7 business days
Express Shipping: 2–3 business days
International delivery times may vary depending on the destination. Please note that processing times (1–2 business days) are not included in the shipping estimate.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package in real time.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and with all original tags attached. To start a return, visit our Returns Portal or contact our support team.
How do I contact customer service?
You can reach our customer service team via email at support@novathreadz.com or through our contact form on the website. We respond within 24–48 hours during business days.
Do you restock sold-out items?
Popular items may be restocked, but availability is not guaranteed. Sign up for restock notifications on the product page to be alerted when your favorite item is back.